Tile Installation, Bathroom Remodeling, Construction and more.
“Count yourself fortunate if you have an opportunity to work with Collins Tile and Stone. Installing a new floor or bathroom is often fraught with anxiety, but you can set your fears aside when you put yourself in the hands of Buck Collins and his crew. Considering the widespread recognition the company has received for its creations, not to mention its winning entry in the Residential Natural Stone category of the Tenth Annual National Tile Contractors Association (NTCA) TileLetter Awards, it is almost an understatement to say that Buck will deliver a high-quality product. Customers in Northern Virginia have a right to expect that their projects will be done well and in a timely fashion, and Collins Tile and Stone will not disappoint them. What customers may not expect, however, is the personal service that accompanies every aspect of the job. Phone calls and e-mails are returned promptly, a supervisor is always available to answer questions, and Buck himself visits all work sites on a daily basis. So focused is the attention that you may even be lulled into thinking that you are the only client, when in fact, you are simply one of many discriminating homeowners who have chosen Collins Tile and Stone. Exasperated with subcontractors? Suspicious of temporary laborers? Worry no more, for as the Collins' team includes carpenters and plumbers as well as master tilers who have all been certified by the Ceramic Tile Education Foundation, subcontractor delays and incompetent workmanship will be a thing of the past. As should be apparent from his status as an NTCA Five-Star Contractor, Buck actively keeps abreast of the latest technology in the world of tile, and in the unlikely event that he would be unfamiliar with a particular product or technique, he has only to reach out to his numerous connections in the industry for the issue to be solved. Furthermore, Buck plans in advance and executes on schedule, minimizing any potential disruption to your household. Most importantly, perhaps, he also offers a five-year guarantee on his work--a guarantee that is far longer than those provided by the majority of his competitors. Home improvements can be unpredictable and costly; why take a chance on a company with less experience when Collins Tile and Stone will do the job right the first time."
- Jane Sargeant
“I was so pleased with the work done by Collins Tile & Stone. I had originally contacted them through the Grout Medic looking for someone to remove an old tub liner that had been installed years ago. Buck and his team were able to make several suggestions about replacing some of the tile and the backing that had been water damaged due to the tub liner. Their suggestions were reasonably priced and there was no pressure to make it a bigger job, even though we live in a +50 year old house and the tile color in the bathroom was no longer manufactured!
Once the tub liner was removed from our grey and black bathroom, I was horrified to discover that the tub was pink! Buck was able to make more suggestions about what to do next and I decided to replace the entire shower area with new tile that would match the old, re-glaze the tub, and change the fixtures. Even though the colors and tile sizes were extremely difficult to match due to the historic tile already up, Steve did an amazing design job and the workmanship was beautiful. It was a wonderful fix that saved us from a complete remodel and I am extremely pleased with the design solutions that we were able to come up with together. The end result is a seamless match to the rest of the bathroom. An extra plug for Steve who showed up on time every day, was personable, polite, and well groomed. I enjoyed working with everyone at Collins Tile & Stone and would whole-heartedly recommend them, especially if you live in an older home with a dated look that needs fixing/replacing."
- Anne Bolen
"I emailed Collins Tile and Stone and requested an estimate on some repair work. I received an immediate response and Buck came out shortly thereafter to review the damage in my home. He spent time discussing my options and answered all of my questions. By day's end, he emailed me an estimate. Before meeting with Buck, I had already entertained several contractors who had come to review the damage. One contractor promised an estimate within 48 hours, which didn't happen. Another contractor told me that I'd have to rip a wall down, which I questioned without receiving satisfactory answers. I hired this company the following day and waited for the materials to arrive. Once the work began, I was very satisfied with the professionalism of the workers and the lengths to which the company went to meet each and every item they had promised, no matter how minor the item. I would highly recommend this company and will hire them again should the need arise."
- A satisfied customer in Alexandria, Va.
"HIGHLY recommended! Professionalism, quality and respect are the cornerstones of this business. This is our second time working with Buck Collins, who assisted us with replacement of damaged tile in our master bathroom, which was no longer being made. No hard sell. He referred us to an excellent designer, and his pleasant staff did a very professional job of installation. Buck was on site daily to make sure of our satisfaction. They are in demand and busy without having to advertise. Well worth the wait. We will call them again for future bathroom redos and tile needs."
- J. Fisher Arlington Va.
"Thank you, Buck, Steve, George, Eddie and everyone else at Collins Tile and Stone! We are so very pleased with all of the work that you did for us. We first met the professionals from Collins Tile and Stone when they refurbished our grout in two bathrooms; the result was stunning. Our twenty-four-year-old tiles now look like new! George was great, on time, pleasant, and professional. During our initial estimate for the grout work, we pointed out to Buck that we were feeling wary about the quality of the floor tile job that was done by another company just a week before (they were the lowest bidder...you get what you pay for, apparently). Buck immediately identified problems with the installation of the floor tiles and suggested how it might be fixed, without any pressure to use his company. After being so incredibly impressed with Grout Medic, we contacted Buck again for an estimate to fix the floors. Everything needed to be removed from the poorly refinished bathrooms so that completely new floors could be installed properly. We immediately called Collins Tile and Stone and after talking to Dana and Buck, we knew the job would be done quickly and properly; what a relief. We were loathe to go through another week of bathroom upheaval but Steve and Buck made the entire process quick, efficient, and painless. Steve expertly removed the brand new wooden vanities and counter tops, (one granite, one marble) without a scratch or nick. (We had been told by other potential contractors to expect to purchase new tops in the likelihood that they would be broken upon removal.) Steve even centered the new medicine cabinet and light fixture over the new vanities that the other company left off-center. Once again, the result was stunning. Everything was back exactly as it should have been with perfectly-executed tile floors, no loose grout, no cracking, just beautiful! We know that our project was small compared to the large-scale projects that Collins Tile and Stone is capable of taking on, but we felt that our project was given top priority. The finished work of George, as the Grout Medic and Steve for our bathroom re-remodel both exceeded our expectations. We just can't thank you all enough for your exceedingly professional, competent, and skillful work. If you are reading this as a prospective client, rest assured you have found your company. You may be able to get your job done on the cheap with someone else...but with Collins Tile and Stone, you have guaranteed peace of mind that the job will be done right the first time! "
-With sincere gratitude, K. and E. Swartz, Alexandria, Virginia
"Buck and his team worked hard to ensure we were happy during each step in the process. Buck's advice and expertise were invaluable as we tried to design our bathroom. From tile selection, through installation, we had regular communication and always knew what to expect. His team did their best to accommodate a tight timeline during installation, and returned promptly to fix a small problem after completion. We are very happy with the results."
-Michael & Stephanie Vatalaro
"After much research and several estimates, I hired Collins Tile and Stone to upgrade my kitchen floor from linoleum to ceramic tile. In doing the research, I found not only did Buck offer a very competitive estimate, but he was extremely knowledgeable in the remodeling business as compared to his competitors. Buck and his team did such an amazing job from start to finish installing the kitchen tile that I hired him to do a major remodeling of my master bathroom. Buck and his team were able to remodel my bathroom exactly the way I designed it. Both my kitchen floor and bathroom have turned out beautifully, definitely first class work, and I would recommend them to anyone."
-C. Willi Alexandria, VA
“Collins Tile and Stone saved us from settling for an average kitchen and bar back splash. We had a plan in mind and tile already picked out when we invited Buck Collins over to bid on our project. Buck politely suggested that may be disappointed over time with our selections and offered to set a appointment for us with his designer. That was the turning point in our project. After talking with the designer, Carmen, we hired Collins Tile and Stone to install her beautiful designs.
What Collins Tile and Stone built for us is a little beyond a backsplash -- and little closer to tile art. The cuts and workmanship are excellent and really bring out the textures and variations in the stones. The Collins electrician integrated lighting into the bar cabinets and under the kitchen counters which really bring out the character of the stone and accents. It is eye catching and will be a conversation piece for years to come.
Buck Collins was personally on-site every day of the project. The materials he used were the highest quality -- no cut corners. He communicated everything upfront, was always here when he said he would be, and there were no surprises. Great price. Excellent, honest service. Saved us from settling for average.”
-A Happy Customer
“Collins Tile and Stone completely remodeled two 50-year-old bathrooms in our Falls Church home. We were quite impressed with the quality of work and attention to detail. The tile work is impeccable and the fixtures were properly installed the first time. Buck took the time to work through the design issues with us and made recommendations but never pushed for fixtures or work we did not want. His staff is also polite, professional, and easy to work with. If something was not quite right, it was promptly made right. The pricing was very competitive and the few “extras” required by unexpected plumbing issues were quickly addressed at a very reasonable cost. I would not hesitate to use Collins Tile and Stone again or to recommend them to anyone else.”
-J. Clements, Falls Church, VA
“I want to thank the Collins Tile and Stone team - you did a great job renovating my very old Arlington bathroom. You took it from 1950's run down room to a beautiful, spa-like bathroom. I really appreciate Carlos' tile work - very professional - both in the bathroom and the sunroom. I've received lots of compliments. Thanks for a job well done.”
- KMT
“We recently had our basement tiled by Collins Tile & Stone. The experience from start to finish was top-notch and we highly recommend their services. Buck Collins and his team were professional, responsive and friendly. Their pricing was was competitive and we appreciated the time Buck took to help us with tile selection, design and overall job requirements.
Thank you for all your work and dedication, we appreciate it and hope to work with you all again in the future.”
- Amy Miller
“Collins Tile & Stone provides the best overall service we have experienced for home improvements! Not only did the professionals help us with design and implementation for our difficult projects, they stuck with us through the whole process, from initial consult to final results. We now have a beautiful bathroom and a warm, clean and cozy family room, with gorgeous heated tile floors and a spanking new fireplace surround. The workmen were professional, clean, and careful. These guys can be trusted to execute the most difficult tasks.”
- Garry Plagenhoef
“I wanted to let you know again how much we appreciated your outstanding work in re-building our shower. Your recommendations were spot on, the workmanship was superb and the results are spectacular. We are extremely pleased with the new tile, the shower doors and the showerhead fixture. I like the full flow of water. More importantly, the quality of materials and labor are rock solid and we know they will last for a long, long time.
It was a pleasure doing business with you and your crew. You can count on me giving anyone you want my highest recommendation. Thanks again for a pleasant experience and superior job.”
- Eric Utegaard
"Our first encounter with Buck was when we had him come to our home to do an estimate on regrouting the tiles in our Master and Main Bathrooms. On a handshake, it was agreed that Buck and his crew would complete the work. True to his word, Buck and crew showed on the day and time as promised, completed the job in the timeframe promised and did a such a great job cleaning up after themselves, you almost wouldn't know they had been there, except for the beautiful "new" look to the tiles. We were completely satisfied with the quality of the work and the professionalism we experienced with this endeavor.
Buck's work ethics and the results of the work he and his crew had done for us was so impressive, we contacted him again several months later. Once again, on a handshake, we agreed to have them install new tile flooring, vanities, mirrors, toilets and lighting in those same two bathrooms.
Again, true to their word, a very beautiful, professional job was completed as promised."
- Anthony and Rosemary Stadie (Tony and Mimi)
"Expertise, artistry, a fair price and constant communication are the qualities Collins Tile brings to its work. As a homeowner, my first question to anyone is would they hire the contractor again. For Collins Tile, that answer is always, “yes.” In fact, our job kept growing as I kept asking them to do more. And yes, I would hire them again and I have my eye on a project for them to do."
- D. Causey
"COLLINS TILE AND STONE renovated my fifty-year-old 5’X7’ basement bathroom. The company exceeded my expectations. Buck Collins provided me with honest, sound technical advice, and referred me to professionals who were knowledgeable and helpful with design, color, and functionality. With its more open design and new window, the finished bathroom looks much larger despite the fact that my budget did not allow for expansion. The combination of ceramic and glass tiles is beautiful. COLLINS TILE AND STONE did a terrific job widening the doorway and adding grip bars to accommodate special needs. When they found the unexpected, they actually fixed the problem, rather than ignoring it or quick-patching it, as so many companies like to do. For fair pricing, quality workmanship, and professional service, I highly recommend COLLINS TILE AND STONE."
- G. Harrington, Arlington, VA
"Collins Tile and Stone recently upgraded my two bathrooms. I am delighted with the results. Within three days the job was finished with very little interruption to my daily life. The workmen were polite, efficient, and very neat - - what more could you ask."
- D. Quimper
"Thank you for the great work you and your team did on the two bathrooms you remodeled for us. The tear out and construction process was much easier than I had expected, after hearing some horror stories from friends and colleagues who used other contractors. The finished product is beautiful -- wonderful craftsmanship on the tile work as well as the wall and shelves you constructed for us. The vanity, medicine cabinet and commode installation was also well done. Plumbing and electrical working great! You and your guys were a pleasure to work with and I would recommend your outfit to anyone looking for excellent work at a fair price."
- G. Gray
“I was especially satisfied with the workmanship all the crew put in on the project. The workers were all highly skilled and they each took the time to get the smallest details right. It shows in the perfect lines of the tile layout and installation. When they found poor design in the original plumbing behind the walls and under the floor, they cut and refit it rather than leaving it in a functional but inefficient condition."
- S. Walsh